Choose the correct answer for each question. After this activity click on "Next Activity" above.
Elige la respuesta correcta para cada pregunta. Si quieres continuar con otra actividad, haz click en el botón "Next Activity" que aparece arriba.
What will happen if a customer doesn't receive a smile nor a "thank you" when he's waited a good while at the counter?
What is the best way to motivate your team?
Which of the following was NOT on the list of tips?
According to Herb Kelleher, how does he motivate his staff?