Telephoning Tips Quiz

An activity by Ivan Garth

Read the text again if necessary paying special attention to the headings of the main points of the text: the titles of the 9 tips. Then do the quiz below. Write the titles of each tip. You will get a clue which includes most of the text of the tips, but if that isn't enough and you get the answer wrong, you will get a multiple choice question instead of a gap-fill.