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Business Letters Vocabulary 2

Download pdf, cards (write words on other side of cards) and mp3 of vocabulary.

 Activity by Steven Starry - Alcorcón, Villaviciosa, Leganés

Fill in all the gaps, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. You can also click on the "[?]" button to get a clue. Note that you will lose points if you ask for hints or clues!
   
   arrange      claimed      comes      complaints      confirm      delighted      expect      leave      outlining      question      reference      sue   
I have spoken to the person in and he has assured me that he was acting in accordance with procedure.
With to your email dated 12 September, I am pleased to inform you of our decision to accept your offer.
Following our meeting yesterday, this email is to that the written reprimand has been deleted from your record given the vast improvement in your punctuality and attendance over the past six months.
If you’re having problems, I could a suitable time for you to talk to Mr. Smith on the phone.
I attach a recent CV my experience.
I am to announce that we will soon be commencing operations in your area.
I to see a handwritten apology for your persistent absenteeism (and further details on your intention to improve) on my desk by closing time or else you can expect to see much more than just a written warning.
We take customer about the breakfast buffet very seriously.
The victim’s family 1,000,000 in damages after the accident.
This letter is to inform you, my solicitor, of my decision to those responsible for the fraud.
Could I the last part of the report to you to finish? I’d appreciate it.
Not only does he lack sufficient qualifications for this job, but whenever I talk to him, he always back with something insulting.