When did academy open?
1997. In November 2008 Telephone Teaching became part of the Corporate Language School within Languages21 and in 2014 became Emerald Languages21.
Contact person and title:
Ana Martin, Language Coordinator.
+34 91 751 5544.
Condesa de Venadito - 1º Plantas 8 y 9, 28027 Madrid
Metro: Barrio de la Concepción.
Facilities and classrooms:
Most classes are off-site and either take place in company or from the teachers own home. However, we do have fully-equipped meeting rooms available.
Have good materials support, photocopier?
The teachers are provided with all of the materials they need. The manuals for the telephone classes are produced in-house by the school itself. We also have a library at the office as well as an online library and collaborative space where teachers can download (and upload!) material.
Have "Director of Studies" (DOS) support?
We have an online platform which functions as a material resource library and a collaborative area for teachers to share ideas and materials.
Online Training sessions and workshops are given through interactive Webinars.
VIPs on staff?
Qualification requirements for employment?
A TEFL certificate and relevant experience.
Experience requirements for employment?
One year of experience is required. We value your experience not only as a teacher but in other business areas. A personal interview is a must.
Hire at a distance?
A face-to-face interview is required. We also conduct interviews by telephone for teachers living outside of the Madrid area.
Hire Americans and do their papers?
This is decided on an individual basis. Telephone Teaching has done working-permit papers for teachers in the past.
Preference for British or Americans? Why?
Estimated teachers hired yearly:
Teachers at Languages21 for over 4 years?
Best part about
working at Languages21:
There is a great deal of trust between teachers and management. Teachers don't need to call in about re-scheduling problems, for example, and during the holidays are free to re-schedule their students as needed. End-of-month paperwork can be sent by fax or email.
Offer teacher training or development along with
The initial Telephone Teaching training period only. The training consists of several 2-hour intensive days working with the manuals followed by a demo class with a volunteer student.
Starters' average salary?
We prefer to speak about this in the interview.